Privacy Policy
Last Reviewed – 25th July 2023
At Goachers Brewery, we understand privacy is important and are committed to maintaining the trust and confidence of our customers and visitors to our website. Here you will find information on how we treat the personal data that we collect from our customers when they make an enquiry, subscribe to our newsletter, or simply visit the Goacher’s Brewery website. In this Privacy Policy, we have provided information on when and why we collect your personal information, how we use it, the limited conditions under which we may disclose it to others and how we keep it secure.
The information we collect
When you visit, register, or enquire on our website you may be asked to provide certain information about yourself, including your name and contact details. This information will never be disclosed to any third party, except to comply with any applicable law, regulation, legal process or UK Governmental request.
Newsletter Sign Up
As part of the “keep in touch” registration we collect personal contact information which is used to keep you updated with any news or events related to Goacher’s Brewery, to contact you if we need to obtain or provide additional information, to check that our records are up to date and that you are happy and satisfied. We do not rent or trade email lists with any other organisations or businesses.
We use MailChimp, a third party provider, to deliver our newsletter. We gather statistics around email opening and clicks using industry standard technologies to help us monitor and improve our newsletter offering. For more information, please see MailChimp’s privacy policy here.
You can unsubscribe from general mailings at any time of day or night by clicking the unsubscribe link at the bottom of any of our emails, or by emailing us at [email protected].
Private and Trade Enquiries
When making an enquiry you will be directed to a contact form which will collect personal contact information, as well as information on the nature and size of the business or event, and amounts intended to purchase or sell.
Links to other websites
Our website may contain links to other websites. Please note, this privacy policy only applies to www.goachers.com. When using a link to visit another site you should read their own privacy policy for site specific information.
How we store your information
All the personal information entered is securely stored and is not accessible to third parties or unauthorised users. You are entitled to view, amend, or delete the personal information that we hold. Please email your request to [email protected].
We store your data for as long as it is required for the relevant purpose or to meet legal requirements. When your information is no longer required, it is disposed of or deleted in a secure manner.
Changes to this Privacy Policy
Our Privacy Policy is under regular review to ensure it is up to date. The most recent version will always be available on our website.
Your data protection rights
Under data protection law, you have rights including:
Your right of access – You have the right to ask us for copies of your personal information.
Your right to rectification – You have the right to ask us to rectify personal information you think is inaccurate. You also have the right to ask us to complete information you think is incomplete.
Your right to erasure – You have the right to ask us to erase your personal information in certain circumstances.
Your right to restriction of processing – You have the right to ask us to restrict the processing of your personal information in certain circumstances.
Your right to object to processing – You have the the right to object to the processing of your personal information in certain circumstances.
Your right to data portability – You have the right to ask that we transfer the personal information you gave us to another organisation, or to you, in certain circumstances.
You are not required to pay any charge for exercising your rights. If you make a request, we have one month to respond to you.
How to contact us
If you have any concerns about our use of your personal information, you can make a complaint to us at:
Goacher’s Ale’s
Unit 8 Tovil Green Business Park
Burial Ground Lane
Maidstone
ME15 6TA
01622 682112
You can also complain to the ICO if you are unhappy with how we have used your data.
The ICO’s address:
Information Commissioner’s Office
Wycliffe House
Water Lane
Wilmslow
Cheshire
SK9 5AF
Helpline number: 0303 123 1113
ICO website: https://www.ico.org.uk